Frequently Asked Questions

We have answers to your most-asked questions!


  • Do I need an appointment to tour the venue?

    Yes! You can contact our sales team by filling the website form, emailing us at info@thecasablancaevents.com or calling us at 816-955 1073 and our Sales Team will contact you to arrange a date and time that works for you. You can also use the link below to contact us.

    Contact Us
  • What is included in the venue fee?

    The venue rental includes tables, chairs, and complete venue access. Setup and breakdown time is built into our packages! When you work with our Sales Team, they will guide you through package options that will help make your special event come to life!

  • Can I substitute set-up time for more event time?

    Yes, you can do the substitution for an additional $1200 per hour.

  • Do you have a bridal suite and groom’s room?

    Yes, at Casablanca we offer a Bridal Suite as well as other flexible spaces that can be used during setup!

  • Does Casablanca require a Wedding Coordinator or Planner?

    Yes, we require a professional wedding planner or day-of coordinator for all weddings at Casablanca. Planners must be insured and provide us with a COI naming us as additionally insured to be approved.

  • What is the decor policy?

    You are welcome to bring in any decor (excluding bird seed, rice, confetti, glitter, rose petals, or another items of that nature). Flames are allowed, but candles must be in votives.

  • Do you have an open vendor policy?

    We do have an open vendor policy. We do have a list of preferred vendors we can provide at time of booking.

  • Do you have an open catering policy?

    Yes! We do require that your caterer is licensed, insured, and has a serving staff.

  • What is the seating capacity at Casablanca?

    Our venue can accommodate for up to 225 Seated, or 400 Standing.

  • Is Casablanca ADA Compliant? Is your venue wheelchair-accessible?

    Absolutely! We have a ramp in our rear entrance and an elevator that reaches every floor. All of our restrooms and guest spaces are ADA accessible.

  • Is there on-site parking for guests?

    All rentals receive access to our private, gated parking lot with room for up to 100 cars. There is also plenty of free street parking around the venue and throughout the West Bottoms district. 

Want to explore more of Casablanca?


Feel free to Contact Us or Book a Tour to learn more about our venue.